Periodical printed edition (journal)
Registration certificate PI No. FS 77-79357 dated 16.10.2020 (previously PI No. FS 77 - 66379 dated 14.07.2016 and PI No. FS 77-54416 dated 10.06.2013)
INNOVATION PERSPECTIVE ON THE DEVELOPMENT OF SOCIAL AND ECONOMIC SYSTEMS
Malkin V.Yu. IMPROVING THE MECHANISM OF THE PROCESS OF PROVIDING UNIFIED PUBLIC SERVICES
Abstract: As a result of the scientific research, the author's development of a generalized scheme of the mechanism for providing unified public services is presented, while the electronic system of unified public services is presented in the form of three main blocks: a pre-order processing block; block of the main order processing; block of the organization of the provision of services. An enlarged scheme of the mechanism for processing an order for a public service has been developed. The main areas of activity of the provision of state and municipal services in electronic form are the optimization of procedures for the provision of state and municipal services, as well as services provided by budget organizations (budget services) using information technology, and the improvement of the information technology infrastructure of e-government. As a result of the use of certain software designed to process the established type of order, the type of service is identified, followed by its registration and execution of the order. It is noted that in case of disagreement with the reasons for not providing the service, or providing a low-quality service, the client has the right to file a complaint. The complaint is considered by the system in a semi-automatic mode with the involvement of expert experts in the affected area. The author's development of a mechanism for processing customer complaints about not providing a service, or providing a low-quality service, is presented.
Keywords: unified public services, super services, digital public administration, transformation of public services, quality.
MODERN TECHNOLOGIES OF MANAGEMENT
Tretyakova L.A., Lavrikova N.I., Azarova N.A. COGNITIVE MANAGEMENT OF THE INNOVATIVE POTENTIAL OF THE FOREST COMPLEX
Abstract: In this article, the subject of study is the process of cognitive management and modeling of the innovative potential of the forest complex. The purpose of the study is to create a combined approach of cognitive management of information and innovation flows in the forest complex. The theoretical basis of cognitive management of the innovative potential of the forest complex was studied.
The system of sustainable modern management and planning in the forest complex is an urgent task. The multicomponent criteria taken into account in the framework of managerial decision-making includes consideration of various criteria, such as the estimated income from the sale of wood, soil erosion, the likelihood of natural forest fires.
In a situation of global economic and environmental challenges, awareness of the need for sustainable economic growth and in the transition from a resource economy to an innovative one, the concept of cognitive management helps to select priority areas of innovative development. Also in this article, in order to realize the innovative potential, a cognitive model of innovation management is presented; the areas and specifics of the implementation of this model at various stages of management are shown. The creation of a cognitive management system is conditioned by the values of many variables of the definitions under study, such as income, demand for wood, biodiversity of forest lands, risks, intellectual capital, intellectual potential, digitalization component.
Keywords: cognitive management, innovation, forest complex, innovation potential.
ECONOMICS OF ENTREPRENEURSHIP: THEORY AND PRACTICE POINT OF VIEW
Korzhova O.V., Bezrukova T.L. TOOLS FOR ENSURING THE COMPETITIVENESS OF BUSINESS STRUCTURES
Abstract: Based on the results of a scientific study, a toolkit was developed to ensure the competitiveness of a business structure in the author's vision in the furniture industry. In today's market conditions, business structures cannot maintain their market positions and their market share, therefore, maintaining at a high level of competitiveness is very important. Competition forces business structures to enhance product quality, reduce production costs, and increase labor productivity. Therefore, business structures in the furniture industry need to study the influence of various factors on the competitiveness of business structures, direct their efforts towards a digital path of development, using results of an in-depth scientific study of the problems of competitiveness of business structures and using economic and mathematical tools to ensure their competitiveness. That is why, as a result of analyzing a variety of methods for increasing the competitiveness of a business structure, the authors proposed a formed toolkit for ensuring the competitiveness of a business structure in the furniture market, including a set of tools, methods, models and development forecasts. Ensuring the competitiveness of business structures in the furniture market is based on a detailed analysis of the activities of competitive firms, an objective assessment of the competitiveness of a business structure in a competitive market. In the process of research, methods of structural and functional analysis, graphical and mathematical methods were used.
Keywords: competitiveness, business structures, tools, factors of competitiveness, evaluation, furniture market.
RESEARCH IN THE FIELD OF EFFECTIVE DEVELOPMENT AND EFFICIENCY OF FUNCTIONS OF INDUSTRIAL ENTERPRISES AND ORGANIZATIONS